1.1 What these terms cover. These are the terms and conditions on which we agree to sell products to you.
1.2 Why you should read them. Please read these terms carefully before placing your order. These terms tell you who we are and how we work.
2. Information about us and how to contact us
2.1 Who we are. We are Sellier Ltd a company registered in England and Wales. Our company registration number is 11877014 and our registered office is at 6 Cheval Place, London, England, SW7 1ES. Our registered VAT number is 343501335.
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.4. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
3. Sellier Ltd
3.1 Sellier Ltd -You hereby acknowledge that the role of Sellier Ltd shall be limited to acting as an intermediation platform between buyers and sellers. To that end, save in case of specific circumstances, Sellier Ltd shall not act as a reseller of the products and shall not become the owner of the products at any point in time. Each private seller shall act, at all times, for and on its own behalf and shall never act as an agent or representative of Sellier Ltd. Sellier Ltd shall not be a party to the contract of sale between the buyer and the seller, and hereby disclaims liability for such a contract or for its consequences.
4. Your Order
4.1 If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, you have failed to provide us with the evidentiary documentation requested to verify your identity and the legitimacy of your order or because we are unable to meet a delivery deadline you have specified.
4.2 Order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
5.1 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
5.2 Product packaging may vary. The packaging of the product may vary from that shown in images on our website.
6. Your rights to make changes
If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.
7. Providing the products
7.1 Delivery costs. The costs of delivery will be as displayed to you on our website.
7.2 When we will provide the products. During the order process we will let you know when we will provide the products to you but in any case we will deliver them to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order.
7.3 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
7.4 Collection by you. If you have asked to collect the products from our premises, you can collect them from us at any time during our working hours of 10:00 - 18:15 on weekdays (excluding public holidays) and weekends.
7.5 If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, our logistics partners will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.
7.6 When you become responsible for the goods. A product will be your responsibility from the time we deliver the product to the address you gave us or you or a carrier organised by you collect it from us.
7.7 When you own goods. You own a product once we have received payment in full.
7.8 What will happen if you do not give required information to us. We may need certain information from you so that we can supply the products to you. This may, for example, include but not be limited to certain forms of personal identification documents and a proof address in the form of a redacted bank statement. We will contact you in writing to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
8. Your rights to cancel the contract
8.1 All sales are final - Items marketed on our website are sold through our platform on behalf of individual private sellers and Sellier Ltd merely acts as an online marketplace on behalf of private sellers and private buyers. We note that at all material times legal title to the items sold through our website (www.sellierknightsbridge.com) remains with the individual private sellers until sale. Correspondingly all sales are final and Sellier Ltd cannot accept any returns, refunds or exchanges for items bought through our website (www.sellierknightsbridge.com).
8.2 You can cancel your contract with us. You can cancel your contract with us in accordance with the provisions outlined below.
8.3 If what you have bought is faulty or misdescribed you may have a right to cancel the contract.
Returning products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them, post them back to us at Sellier Knightsbridge, 6 Cheval Place, SW7 1ES, London.
8.4 When we will pay the costs of return. We will pay the costs of return if the products are faulty or misdescribed;
8.5 How we will refund you. We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
8.6 When your refund will be made. We will make any refunds due to you as soon as possible.
9. Our rights to end the contract
9.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:
a. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, identification and order verification documents; or
b. We identify reasons due to which we would be unable to fulfill the order.
10. Price and payment
10.1 Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We use our best efforts to ensure that the price of the product advised to you is correct.
10.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
11. Our responsibility for loss or damage suffered by you
(a) We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
(b) Our total liability in respect of the product or any breach, whether in contract, tort (including negligence), breach of statutory duty or otherwise, including loss or damage during collection, storage or return, shall not in any event exceed the value of the relevant order.
(c) We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12. Other important terms
12.1 Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.
12.2 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.3 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
12.4. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts.